Ancillary Products

Ancillary Financial Products

When you have provided a service or product for your customer, you want it to stand the test of time. In some cases, however, that does not turn out to be the case.

A car repair can be undone by a faulty part or a loose connection. A used vehicle can be sold with an extended warranty to protect the buyer from specified breakdowns that would trigger thousands of dollars in costly repairs. The risk/reward aspect of high-dollar transactions applies to other industries as well.

To protect all parties involved in such situations, The CFA Group offers a wide variety of products and services to benefit consumers and business owners ... just in case. Among the products we offer include:

  • Auto Warranties
  • Product Warranties
  • Service Guarantees
  • Customer Service Guarantees

Different Types of Consumer Guarantees

What does it mean when a company issues a guarantee in regard to its work? That depends on the type of guarantee. Some of the most common:

  • Service Guarantee: A marketing tool used by service firms to reduce customer risk perceptions, signal quality, differentiate a service offering or professionalize their internal management of customer complaint and service recovery.
  • Customer Service Guarantee: A standard designed to encourage service improvement and guard against poor service.  If minimum performance requirements for specified services are not met, customers are compensated.
  • Satisfaction Guarantee: Also known as a "money-back guarantee," it is an agreement that, if a buyer is not satisfied with a product or service, a refund will be made.

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Trust the CFA Group to Deliver for Your Customers

When your customers need help with extended warranties or financing for services rendered, The CFA Group is there to help. Contact us online or give us a call at 844-568-0808 to learn more about our services.